Laser F.A.Q

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Question:  What size is the maximum drawing that can fit on the Laser bed?
Answer:  600 mm x 300 mm is the maximum size that can be handled.
Question:  What is the maximum depth you can cut.
Answer:  Each type of material has its own characteristics. MDF can be cut to a maximum of 9mm, styrene cannot be cut to this depth successfully in one pass because of the heat generated causes it to melt excessively. You can do multiple passes of the laser over some materials to get a reasonable product. This increases the time the laser is active and thus increases overall costs. Please contact me if in doubt.
Question:  Can I supply my own materials.
Answer:  You can supply your own material but is usually more cost effective to use the stock I have. Also MDF, plywood and some glued together composite materials only laser well if they are freshly made. Bunning's turns over its wood stock more frequently than some sources so you would normally be guaranteed fresh supplies. I have a good range of MDF, Plywood, Micro Plywood, Styrene, Balsa, Acrylic, Polyethylene and cardstocks.  Any material not normally cut or etched by me will require testing and there is a small fee to ascertain the best settings for Lasering.
Question:  What can't be put through the laser.
Answer:  Some materials cannot be lasered for a number of reasons. PVC produces Hydrochloric gas when cut, which damages the laser. Materials similar to this wont be used.  Also ones that produce dangerous chemical gases when cut. Please be aware that you should not send material to me for lasering until I have approved it or have tested a sample.
Question: How many items of my drawing do I have to order.
Answer:  You can order as little as 1 item to 100's
Question: Do I need artwork
Answer:  Some form of artwork is needed whether you supply it or I draw it the laser needs it to produce your items. See Drawing guidelines.
Question: What is the time frame for a turnaround of a customer job.
Answer:  Typically you should allow 2-3 weeks from receipt and acknowledgement of your order as this is a hobby I do during my spare time. Things that slow down the process are hot weather, family and work commitments, unavailability of materials, waiting on external suppliers of specialist supplies. Other things that can slow the process down are ambiguous drawings, other research and drawings required, other orders ahead of you.  The are many factors that are sometimes beyond my control but I will keep in contact with you via email or phone.
Question: Postage
Answer:  Whilst every care is taken packing and posting your order I am not responsible for the work once it leaves my care as I have no control over the vagaries of the Postal System.  As a result of past problems all mail will be sent registered post as it gives both you and I a better chance that it will arrive safely.  Orders over $100.00 should be insured as well.
Question: Pickup
Answer:  Personal pickup can be arranged if the items are large or for a visit.

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